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MyWaitlist Video Library

All our instructional content for you to engage with, at your own pace.
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For Administrators

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Dashboard
Get up and running quickly with the core admin tools in MyWaitlist so you can set up your service the way you like to work.

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Settings

Fine-tune MyWaitlist by configuring settings to match your processes, communication style, and compliance needs.
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Waitlist
Review the essentials for managing enquiries and streamline your workflows to match how your service operates day to day.
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Tours
Discover how to coordinate tours,  in one place while keeping your occupancy and pipeline records accurate and up to date.

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Reports
Learn how to configure reports so you can track performance, automate key tasks, and stay in control of your service data.
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For Families

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System Overview

Get familiar with the MyWaitlist family portal layout and key tools, so you always know where to go to manage your childcare journey online.

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Delete an Application

Clean up your account by removing applications you no longer need, keeping your waitlist dashboard simple and up to date.

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Waitlist Application

Follow a clear flow to submit a new waitlist application, add your children, and share your care preferences in just a few minutes.

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Password Reset

Get back into your account quickly with a straightforward password reset process designed to be simple, safe, and family friendly.

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Edit Application

Easily jump back into an application to adjust days, start dates, or other details whenever your family’s needs change.

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Pay Waitlist Fee

Make your waitlist fee payment online in a secure, streamlined checkout so your place can be confirmed without extra paperwork or phone calls.

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